A person, not a portal.
One named specialist plans your journey, answers the phone while you're on it, and calls you when you're home. That has been the whole business since 1987.
We sell judgement,
not inventory.
Anyone can sell you a room. What you cannot buy online is the person who knows which of two identical-looking villas has a road behind it, which guide holds a child's attention, and which month the light is worth flying for.
Nearly four decades of planning has left us with two things a platform cannot replicate: relationships that get answered on a Sunday, and a filing cabinet of what actually went wrong on ten thousand trips.
So we work in four phases — before, arriving, during, after — and we staff all four with people. The rest of this page is exactly what happens in each.
Pre-trip planning
The conversation that replaces forty browser tabs.
- 01A first call with the specialist who will own your trip end to end — not a salesperson and not a queue.
- 02Two considered routes with honest trade-offs, revised as many times as it takes. We expect to rewrite it.
- 03Visas, permits, forex, insurance wording, vaccination requirements and documentation handled for every traveller.
- 04A printed and digital travel pack: drivers by name, numbers, addresses in local script, and what to do if a flight moves.
VIP ground services
The first ninety minutes decide how a trip feels.
- 01Meet-and-assist at Indian and major international gateways, immigration fast-track where it is legitimately available.
- 02Named driver waiting with your name, a number you already have, and a car we've used before.
- 03Lounge access, baggage handling, onward connection monitoring and a physical hand-off at the property.
- 04Property pre-briefed: room readiness, dietary notes, allergies, anniversaries, and preferences from your last trip.
On-trip support
One number, answered by someone who already knows your itinerary.
- 01A 24-hour line staffed by our own team in your time zone — never an outsourced call centre.
- 02We rebook, re-route and pay first when something breaks, then reconcile with you afterwards.
- 03Spontaneous changes handled live: a later boat, a doctor, an extra table, a car for two hours.
- 04Local medical, embassy and pharmacy contacts pre-identified for every single stop on your route.
Post-trip debrief
Most agencies stop at the airport. This is why families come back.
- 01A call within a week — what worked, what didn't, what we should never book again.
- 02Your itinerary archived with notes, so the next trip starts from knowledge rather than a blank page.
- 03Claims, refunds and reimbursements pursued by us on your behalf, not handed to you as a form.
- 04Your dates, anniversaries and preferences remembered — we call before the season you usually travel.
The things people ask for quietly.
Available on any journey we plan, and included as standard for members. Requested by a message, arranged without a discussion.
Airport fast-track
Meet-and-assist, immigration and security fast-track where legitimately available, plus lounge access.
Private aviation & charter
Helicopter, seaplane and jet charter arranged, with weight, weather and slot planning included.
Hard reservations
Tables, tastings and timed access we hold through relationships rather than booking platforms.
Security & discretion
Vetted drivers, close protection and no-name bookings for guests who need privacy.
Medical concierge
English-speaking doctors, pharmacy runs and evacuation coordination through our insurers.
Gifting & celebration
Cakes, florals, musicians, photographers and proposals staged quietly and confirmed with you first.
Named specialists, not extensions.
Manika
Twelve years planning honeymoons, milestone anniversaries and Italian houses she has personally walked through.
Sharath
Plans altitude for a living: yatras, Ladakh treks and polar voyages, with an honest word on fitness every time.
Kanish Kaushik
Runs exclusive-use houses for eight to thirty guests so the host gets to be a guest.
Fees, flights and the fine print.
For complex, multi-country and expedition itineraries we charge a planning fee, credited against your trip when you confirm. For single-destination journeys there is usually none. You will always know before we start.
Yes — that is the entire model. Your specialist is named on your documents, and the on-trip line has your file open when you call.
You call one number. We re-route, rebook accommodation, notify the guide and driver, and pay upfront where necessary. Reconciliation happens after you're settled.
We do, as an IATA-accredited agency — including complex multi-city routing and award-ticket coordination. Many clients also bring their own tickets, which is fine.
No fixed minimum, but our planning is worth it from roughly two lakh per person upwards. Below that we will happily point you somewhere better suited.
Members get priority season access, waived planning fees, upgrade pools and a dedicated line. It pays for itself on around two trips a year.
Let's plan
something real.
Once-in-a-lifetime, or a long quiet weekend. Tell us what you're picturing — the first conversation is on us.